Frequently Asked Questions
Get Clear Answers Before You Move
We get it — moving comes with a lot of questions. Whether it’s your first move or your fifth, we’re here to help you feel confident and informed every step of the way.
Here are the most common questions we hear from customers just like you:
FAQ Questions
General Moving Information
We serve New Braunfels, TX, and nearby communities including Hunter, McQueeney, Lake Dunlap, Cypress Point, and Marion.
Yes, we handle both local moves within the New Braunfels area and long-distance moves anywhere in Texas.
Absolutely. Express New Braunfels Movers is fully licensed and insured to protect you and your belongings.
You can call us at (830) 271-4669, email us at info@expressnewbraunfelsmovers.com, or use our website to request a quote and book your move.
We recommend booking at least 1–2 weeks in advance. However, we also accommodate last-minute and same-day requests based on availability.
Yes, we understand plans change. Please contact us as soon as possible to reschedule or cancel.
Pricing & Estimates
We base our pricing on factors like the number of movers, hours needed, distance traveled, and any specialty services.
Yes, we offer both hourly and flat-rate pricing. Ask us which is best for your move during your quote.
No. Our pricing is 100% transparent. Everything is explained up front before your move begins.
Yes, typically a two-hour minimum applies to most moves. Additional time is billed in 15-minute increments.
We accept cash, all major credit cards, debit cards, Zelle, and Venmo.
Some long-distance or large moves may require a deposit to secure the booking. Most local moves do not.
Packing & Moving Supplies
Yes. We offer full-service packing, partial packing, and custom packing for specialty items.
We can provide boxes, packing paper, bubble wrap, tape, mattress covers, and shrink wrap upon request.
Of course. If you'd like to handle the packing, we’ll still take care of loading, transport, and unloading.
We wrap all furniture in padded moving blankets and secure it with straps inside the truck.
Yes, we can disassemble and reassemble beds, tables, and other large furniture items as part of your move.
No worries. We can bring extra supplies on move day or deliver them in advance if needed.